Shipping policy

Shipping

  • Orders are shipped to the provided shipping address listed under customer’s account.  
  • Tru Mindset Apparel is not responsible for packages delivered to mistyped or invalid address.  
  • All returning packages due to insufficient address will be sent a verification email. Customers will have 72 hours to respond, failure to reply within 72 hours will automatically result in order cancellation.
  • Customer’s funds will be transferred to store credit.
  • Customer's are responsible for any additional postage fees for orders that need to be re-shipped due to invalid addresses
  • Additional shipping fees may be applied if incorrect shipping information was entered at checkout. You will have 24 hours to make any minor size or address changes to this order free of charge. Make sure you call or write into customer service within this time frame.
  • Please allow 10 business days for orders to be shipped during holidays 
  • Most orders will ship out within 2-7 business days of ordering.